Transport for London has launched a new Travel Support Card for people with hidden disabilities, such as learning and communication difficulties, to help them use public transport more easily.
Showing the credit card-sized card will alert members of staff that the passenger may need support, and will help people with invisible disabilities have more confidence in asking for help.
TfL worked with disability charities in developing and launching the new card, which can be downloaded and printed from the TfL website.
It includes space to write anything that could help transport staff to give the right support, and for passengers to include their names and a number to call in times of an emergency.
You can order a travel support card online or by contacting London Travel Information on 0843 222 1234.
A guide on how to use the Travel Support Card is here.
It's a shame Tfl buried the link towards the bottom of a page linked towards the bottom of a main page. It wasn't in the press release either.
One thing Tfl needs to do is make sure all its bus drivers take the time to lower the wheelchair ramp for disabled passengers.
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“To get through the hardest journey we need take only one step at a time, but we must keep on stepping”
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