The Wiltshire Gazette and Herald reports:
Owners of a care home for elderly people with dementia near Devizes have been told to make urgent improvements.
Officials from the Care Quality Commission (CQC) issued a formal warning to Jonny and Aurora Roche, who run The Close at Littleton Panell, after they made an unannounced visit to the home on December 7.
The commission visited the home to check what progress the owners had made to concerns raised by the CQC following a previous visit. The report of this visit was published in September 2011.
In a statement issued on January 11 the commission said Mr and Mrs Roche were failing to meet the Government regulation which ensures that each of the up to 12 people living at the home is protected against the risks of receiving care or treatment that is inappropriate or unsafe.
The commission said people were not protected from the risks associated with inadequate cleanliness and the lack of effective infection control practices.
They also said people were at risk of harm through unsafe manual handling techniques as well as excessive hot water temperatures, broken window restrictors and inappropriate use and storage of cleaning substances.
In addition, the commission said, there was a lack of auditing which meant that poor delivery of care and training needs of staff were not being identified...
Mr Roche told the Gazette there was a programme of training under way for the 11 staff. He said: “We are training staff and all staff will be trained on risk assessments.
“All the issues raised in the September report have been addressed.”
The Roches have until February 3 to comply with the regulations.


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